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This information is provided as a rough guide to help you prepare for your move. As no two moves are identical, some of the information presented here will apply to your situation and some will not. To help make your move stress-free, try to complete as much as possible prior to your moving day.

6–10 Weeks Before Moving

  • Contact Us (604-987-MOVE (6683) or ) to secure your preferred moving date. Book your date as far in advance as possible, particularly during busy summer months when lots of people are moving.
  • Start using hazardous materials (cleaning supplies, gasoline, matches, paints, bleach, etc.) that can't be moved. If you can't use them before your intended move day, dispose of them in a safe and responsible manner.
  • Start disposing of any personal items you won't be taking to your new home. Plan a garage sale, sell things online, or donate unwanted items to charity.
  • Begin to gather moving supplies (boxes, tape, packing materials, etc.) and start packing non-essential items that you won't need prior to your move. Moving Up can provide you with boxes (subject to availability) and packing tape.
  • Before you start packing, make a detailed inventory of all items to be moved.
  • Place important documents and records (legal, medical, financial, insurance, etc.) in a safe and accessible place. DO NOT pack these items away with the rest of your belongings in case you need them.
  • Plan your moving budget and prepare a file to keep receipts of moving expenses, estimates, and other important information. Many moving expenses are tax-deductible so be sure to discuss tax-related moving expenses, liabilities, and deductions with your tax advisor.
  • If your company is relocating you, find out what portion of your moving expense will be paid by your company.
  • Start researching your new community. The Internet can be a great source of information, as can the Chamber of Commerce and Visitors Bureau in your new community. They can provide you with new resident information packages.
  • If you're moving far away, make any necessary travel arrangements like airline, hotel, car rentals, etc.

4–6 Weeks Before Moving

  • Visit your local Post Office and complete a "Change of Address/Mail Forwarding" form. These forms can also be completed online at
  • Contact companies and individuals to inform them of your upcoming change of address, set utility connection and disconnection dates, transfer or cancel existing services, or arrange for new services. To see a listing of useful contacts, click here.

2–4 Weeks Before Moving

  • Collect any items being cleaned, repaired, stored, or on loan to friends and family.
  • If you're moving in or out of a building with an elevator, arrange with management to use it on move day.
  • If required, make arrangements for short-term or long-term storage at your new destination, or with Moving Up.
  • Decide if you're keeping your houseplants or giving them away. If you are keeping them, you may need to make special arrangements to ensure they're kept healthy during the move.
  • Prepare your vehicle(s) for the trip to your new destination. Check tires, oil, etc., and have your vehicle professionally serviced.
  • Prepare any lawn mowers, motorcycles, boats, or any other vehicles you won't be using before the move by servicing and draining gas and oil. BBQs, propane gas canisters, kerosene heaters, etc. will also need to be drained or emptied.
  • If you have small children or pets, it's advisable to arrange a babysitter or have a family member take care of them on moving day. You'll have many things to occupy you, and many important decisions to make during both the loading and unloading process.
  • Consider drawing out your new floor plan and decide where you want furniture and appliances placed in your new home. This will help avoid confusion on move day.
  • Provide Moving Up with contact numbers at your destination including motels, new home, cell phone, and work.
  • Book cleaners (house, carpet, etc.) to give your home a complete cleaning once everything is moved out.
  • Advertise and host your garage sale.

1–7 Days Before Moving

  • Plan simple meals for the last week of the move to avoid using appliances that have already been cleaned or packed.
  • Fill any prescriptions or medications you'll need for the next couple of weeks.
  • Disconnect major appliances. Refrigerators, freezers, washer/dryer, etc. should all be disconnected, defrosted, and dried out at least 24 hours before moving day.
  • Unhook your stereo, computers, DVD players, and any other electronic devices, ensuring all cables and accessories are packed in boxes. Moving Up can provide a full disconnection and reconnection service for all of your electronic items on the day of your move. Please let us know in advance if you require this service.
  • Do not water the plants for a few days prior to the move. If absolutely necessary, water them as little as possible.
  • If you anticipate parking difficulties at either your old or new location, try to reserve spaces for the moving truck.
  • Check appliances and systems to ensure all are working properly, and arrange for repairs if necessary.
  • Transfer or withdraw all funds from local banks. Retrieve important documents and valuables from safety deposit boxes. Pick up traveller's cheques or cash for "on the road" expenses.
  • Pack family records and small valuables in a separate box and keep it with you (not in the moving van) when you move. Include your family's medical, dental, school, and financial records, passports, jewellery, cash, etc.
  • Pack boxes of important items you'll need immediately upon arrival at your new home (clothes, bedding, toiletries, kitchen essentials, etc.). Clearly mark boxes as "PACK THIS LAST" or "UNPACK THIS FIRST", or take them with you.
  • Say goodbye to your neighbours and give them your new address and phone number.
  • Clean your house as much as you can before moving day.
  • Complete as much packing as you can before moving day.
  • Assemble a folder of important information about the house for the new owner of your home. This should include manuals and instructions for appliances, codes for security systems, etc. It should also include your new address and phone numbers so stray mail can be forwarded.
  • Contact Moving Up (604-987-6683 or ) to confirm all details and times for your move.

Moving Day

  • Gather your ID, keys, wallet, cell phone, important contact numbers, and any other items that you'll need on the day of the move.
  • Keep a friend or family member informed of your plans and whereabouts in case of an emergency or unforeseen event.
  • Do not pack medications in case of emergencies.
  • Ensure the home telephone is connected on the day of the move, keep your cell with you at all times, and have the phone at your new home connected.
  • Set aside any items you will be moving yourself so they're not accidentally loaded on the truck.
  • Verify the destination address with Moving Up, and provide any special directions, parting instructions, or other tips. Ensure we have all your correct and up-to-date contact numbers (hotel/motel, new home, cell, emergency contact, etc.).
  • Replace any burned-out light bulbs as a courtesy to the new occupants.
  • Ensure all utilities (water, gas, electricity, etc.) are turned off and take a note of the final meter readings.
  • Take a final walk-through of your home and property. Be sure to check all out-of-the-way places for items you may have forgotten, including drawers, closets, shelves, the garage, tool shed, attic, basement, yard, etc.
  • Give your home a final clean or let the professionals you hired 2–4 weeks prior take over.
  • Dispose of all garbage.
  • Turn off all lights, lock all windows and doors, and drop off keys with your realtor, neighbour or the new owner, or instruct Moving Up to do so on your behalf.
  • During the unloading process at your new home, be available to tell Moving Up where to place your furniture, or to answer any questions.
  • Unless other arrangements were made in advance, be prepared to pay Moving Up upon delivery. Please note, we accept cash or cheque only.
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